Self-guided tour kiosk

Self-Guided Tours Come of Age

Lindsey Bernhardt Thought Leadership

If apartment communities want to build strong bonds with today’s prospects and create the kinds of leasing experiences these prospects are looking for, they will offer self-guided tours. So says Power Pro’s Karen Gladney in Multi-Housing News’s article on the self-guided tour phenomenon. The article appears in MHN’s new ebook on property management.

Leasing associate with prospective residents

Simplifying the Leasing Process

Ian Andrews Thought Leadership

Nurturing leads and getting them to sign a lease is no easy feat, and operators owe it to their hardworking associates – as well as to their prospects – to make the leasing process as simple and as efficient as possible. To my eye, there are several ways to significantly improve the leasing process, and I’ve summarized a few of …

Couple pointing to apartment

7 Crucial Questions to Address Prior to Implementing Self-guided Tours

Karen Gladney Thought Leadership

The shiny new object of our industry in 2019 is “self-guided tours,” allowing prospects to visit communities and tour without a team member. While allowing someone to tour themselves isn’t new, and was how less professional buildings conducted operations even as recent as a decade ago, this time it’s here to stay. With the evolution of technology, the self-guided tour …